All orders ship the following day of your original order placement. Shipping usually takes 2-3 business days. Once your package is shipped you will receive a tracking number via email. BeautifulMe will not be responsible for any lost or stolen packages during shipping. As we both would be affected at this point, we will gladly issue a 50% refund for the inconvenience. If you live in an apartment, PLEASE be sure to add your APARTMENT NUMBER to avoid returns. If in the event that this does happen, once your order is returned we will reach out to fix this matter to get it reshipped, or issue you a refund.